Ionhour Docs
Account & Workspace

Workspace Settings

Manage your team's name, members, notifications, billing, access tokens, and audit log.

Workspace Settings covers everything scoped to your whole team — as opposed to your own account (see Account Settings). Anything you change here applies to every project and every member of the current workspace.

Open it from the workspace switcher in the sidebar, then click Workspace Settings. The page is organized into tabs down the left side: General, Members, Notifications, Billing & Usage, Access Tokens, and Audit Log. Which tabs you see depends on your role and your plan — some tabs (like Billing) are Owner/Admin-only, and some (like Audit Log) require a plan that includes it.

Workspace Settings page with sidebar tabs

General

The General tab covers your workspace's identity and its most sensitive actions.

Identity & routing

  • Workspace logo — upload an image to represent your workspace.
  • Workspace name — the display name used throughout the app.
  • Incident prefix — a short code (letters and numbers, up to 10 characters) used to label incidents created in this workspace. Ionhour checks that the prefix isn't already used by another workspace as you type.

Automation rules

  • Dependency impact alerts — when enabled, a check that fails can flag downstream checks as impacted rather than raising duplicate incidents. See Dependencies.
  • Auto-incident creation — always on. Ionhour automatically opens an incident whenever a critical check failure is detected.

Danger Zone

  • Transfer ownership — the Owner can hand ownership to another team member. Pick a member from the list and type their name to confirm; you become an Admin immediately afterward.
  • Delete workspace — permanently removes the workspace and everything in it: projects, checks, incidents, and team access. Only the Owner can do this, and you must type the workspace name to confirm. If you're on a paid plan, you'll also be asked to confirm your subscription will be canceled.
  • Leave workspace — any member can leave at any time. The Owner must transfer ownership first — Ionhour blocks an Owner from leaving directly.

Deleting is permanent

Deleting a workspace destroys all of its data immediately. This cannot be undone, and there is no recovery option from the UI.

Members

The Members tab lists everyone in your workspace and lets Owners/Admins invite new teammates.

Members tab with team list and invite form

Click Invite Member

Click Invite Member to open the invite dialog.

Enter an email address and choose a role

Type the email of the person you want to invite, then pick Admin, Member, or Viewer. This determines what they can do once they join.

Send the invite

Click Send Invite. The invitation shows up as pending until they accept.

Inviting a teammate from start to finish

Roles determine what a member can see and do:

RoleAccess
OwnerFull control, including billing, deleting the workspace, and transferring ownership.
AdminCan manage settings and team members, except other Admins or the Owner.
MemberCan create and manage checks and other monitoring resources. Cannot change workspace or team settings.
ViewerRead-only access to checks, incidents, and dashboards.

Admins can change the role of Members and Viewers, but not other Admins — only the Owner can promote or demote an Admin. For pending invitations, you can resend the invite email or revoke it to cancel it outright. Removing an active member immediately revokes their access; their past activity (checks they created, notes they added) stays on record.

Every plan has a seat limit for team members. If you're at your limit, invites are blocked until you upgrade your plan or remove someone.

If your plan doesn't include team collaboration, this tab shows an upgrade prompt instead of the member list.

Notifications

The Notifications tab sets workspace-wide defaults for how alerts behave. These are baselines — individual members can override some of them in their own Account Settings, and Alert Routing rules take priority when configured.

  • Notify on recovery — whether a recovery notification goes out by default when a check returns to normal.
  • Workspace quiet hours — a start time, end time, and timezone during which push notifications are suppressed by default. This is only a fallback for members who haven't set their own personal quiet hours.
  • Allow critical alerts through quiet hours — lets DOWN alerts break through the quiet window after 30 minutes, even if quiet hours are active.

Notifications tab with recovery and quiet hours settings

Only Owners and Admins can change these; everyone else sees them as view-only.

Billing & Usage

The Billing & Usage tab shows your current plan and how much of it you're using.

  • Current plan — Free or Pro, with price, billing period, and renewal date. On a paid plan you can update your payment method, toggle auto-renew, or cancel (immediately or at the end of the billing period).
  • Resource usage — a breakdown of checks, projects, team members, alert channels, status pages, and Ion (AI assistant) usage against your plan's limits. Anything close to its limit is called out so you can act before you hit a wall.
  • Recent transactions — a history of past invoices, each with a downloadable receipt.
  • Upgrade — a link to move from Free to Pro for higher limits and more features.

Billing & Usage tab showing plan, usage bars, and transaction history

Locked resources

If you go over your plan's limits, the extra resources are locked rather than deleted. Upgrade your plan to unlock them again.

Access Tokens

Access Tokens let you call the Ionhour API from scripts, CI/CD pipelines, or other tools — see the API Reference for how to use them.

For each token, you can see its name, permission level (Read Only or Read & Write), when it expires, and when it was last used. From the menu on each row you can:

  • Edit — rename the token or change its details.
  • Rotate — generate a new secret for the token while keeping its name and permissions, invalidating the old secret.
  • Revoke — permanently disable the token.

Access Tokens tab with token list and create button

Copy your token immediately

A newly created token's secret is only shown once. Copy it right away — Ionhour cannot show it to you again.

This tab is available on plans that include API access; other plans see an upgrade prompt.

Audit Log

The Audit Log is a read-only history of who did what in your workspace — who created a check, changed a setting, invited a member, and so on. It's available on plans that include it.

Use the filters to narrow things down:

  • Search — free-text search across events, actors, and resources.
  • Time range — how far back to look.
  • Resource type — limit to a specific kind of resource (checks, members, alert channels, etc.).
  • Action — limit to a specific action (created, updated, deleted, etc.).
  • Member — limit to actions performed by a specific person.

Click any row to open a detail view with the full before/after context for that event.

Audit Log tab with filters and event table

Next Steps